Shipping policy
We offer free shipping within the United States. To ensure you receive your furniture quickly and efficiently, we have established one strategic warehouses on the West Coast of the United States.
Section 1 - Shipping Methods
For Non-Fast Delivery items
- Pre-Sale Funiture Lead Time
Process Time: 2-3 weeks
Shipping Time: 4-6 weeks
- Pre-Sale Light Fixture Lead Time
Processing Time: 2-3 weeks
Shipping Time: 3 weeks
For Fast Delivery items
- Warehouse In-stock Lead Time
Shipping Time: 4-6 days
Section 2 - Below are some products that take longer than average.
Out-of-stock products
Although we strive to keep all of our listed products in stock, we sometimes sell out of certain products. If you order a product that is out of stock, we will send you an email update as soon as possible. You will then have the option to continue and keep that order or cancel it. If you keep this order, we will notify our partner manufacturers for production as soon as possible. And we will do our best to ship your order quickly.
Customized Products
Customized products are tailored to your needs, so it will take time and we will deliver within 5-15 business days if you confirm your order.
Section 3 - How long will it take for me to receive my package?
Estimated delivery time = processing time + shipping time (depending on your location)
Orders must be processed before they can be shipped. The time you wait before receiving your package is made up of delivery time and shipping time.
Section 4 - Taxes and Duties
Once a package arrives in the destination country, it may be subject to import taxes, duties and related customs fees. These fees are determined by the customs office of the particular destination.
The payment of these fees and taxes is the responsibility of the recipient and we at uurshome.com are not responsible for them. For further details on charges, please contact your local customs office.
It is your responsibility to check your local postal regulations for restricted items, as we are not responsible for any items that are not accepted for entry into a particular country.
Section 5 - Contact Information
Email : support@munest.com
Phone：+1 (212) 380-7263
Hours: Monday-Friday 9am-7pm
Time zone: Los Angeles (GMT-8)
